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IT Support & Maintenance

Keep your systems secure, stable, and optimized with proactive IT support, hosting management, migrations, domain maintenance, and business-critical technical assistance.

Reliable IT Care for Your Business

We provide practical, responsive, and business-friendly IT support services to reduce downtime, improve reliability, and give you peace of mind as your website or system grows.

  • Proactive system monitoring and performance checks
  • Technical support for website, hosting, email, and domain issues
  • Regular updates, patches, and basic security management
  • Website migration, deployment, and domain connection support
  • Data backup, recovery, and continuity planning
  • Flexible support plans and custom quotations for unique projects

Whether you need ongoing care or one-time assistance, PixelBloom Tech offers dependable support tailored to your business size, system complexity, and growth stage.

Website Care & Support Plans

Choose a plan that matches your business needs, from essential website care to advanced support for Laravel systems and business platforms.

Starter Care

KES 4,500 /month

Ideal for brochure websites and small business sites.

  • βœ” Hosting management
  • βœ” SSL setup support
  • βœ” Weekly backups
  • βœ” Domain connection help
  • βœ” Basic email setup assistance
  • βœ” Basic technical support
Get Started
Popular

Business Care

KES 7,500 /month

Best for growing business websites needing priority attention.

  • βœ” Everything in Starter
  • βœ” Performance monitoring
  • βœ” Monthly updates
  • βœ” DNS management
  • βœ” Priority support
  • βœ” Minor content edits
Choose Plan

Advanced Care

From KES 12,000 /month

Suitable for Custom applications, portals, and SaaS platforms.

  • βœ” Structured hosting support
  • βœ” Database backups
  • βœ” Deployment assistance
  • βœ” Security monitoring
  • βœ” Minor bug fixes
  • βœ” Priority technical support
Contact Us

Custom Quote

Let’s Talk

For large systems, urgent fixes, migrations, retainers, or bundled technical services.

  • βœ” Complex migrations
  • βœ” Monthly retainers
  • βœ” Multi-domain setups
  • βœ” Emergency troubleshooting
  • βœ” Custom integrations
  • βœ” Tailored support plans
Request Quote

Final pricing may vary depending on project complexity, urgency, third-party provider limitations, server configuration requirements, and overall system size. Services outside the defined scope of a selected plan may be quoted separately to ensure fair and sustainable support quality.

Additional Services

Need a one-time service instead of a monthly plan? These services can be booked separately or bundled into a custom support package.

Website Migration

Moving your website from one host to another, including files, database, SSL, and testing.

KES 8,000 – 30,000

Domain Management

Domain renewal reminders, nameserver updates, DNS changes, and connection support.

From KES 2,000 / year

Technical Support Tasks

One-time fixes for hosting, website errors, SSL issues, email setup, or DNS problems.

From KES 2,500 / task

Hosting Setup

Initial setup for cPanel, shared hosting, VPS basics, SSL, email, and domain connection.

From KES 5,000

Backup & Recovery Support

Backup restoration, emergency recovery, and website continuity assistance where available.

From KES 5,000

Custom Maintenance Retainer

Ongoing monthly support for businesses that need flexible help without a fixed package.

Custom Quote

Why Businesses Choose PixelBloom Tech

We go beyond fixing issues. We help businesses stay online, protect critical systems, maintain smooth customer experiences, and plan technical improvements with confidence. Our support is practical, responsive, and tailored to the real needs of growing brands.

Proactive Care

We focus on preventing common issues before they interrupt your business operations.

Business-Friendly Support

Clear communication, dependable service, and solutions that make sense for SMEs and growing teams.

Flexible Engagement

Choose monthly care plans, one-time tasks, or a custom package that fits your exact needs.

Need Ongoing Support or a Custom Quote?

Tell us what you need help with, and we’ll recommend the right care plan or prepare a tailored quotation for your business.